The last mile of innovation – employee advocacy!

Ensure your employees have the right knowledge

We empower employees with knowledge and the ability to convey this knowledge to your customers, encouraging adoption of your new tech the second it hits the market.

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Front Facing Employees

We give employees the tools to boost customer fluency in your latest innovation by enabling ongoing learning and knowledge sharing.

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Retail Demo

Employees can demo your innovation to customers in retail and on kiosk, instantly enhancing customer adoption.

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Call Center

Call center employees can share Micro-Learning Moments with customers, reducing overall call times and call center traffic.

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Ambassador Programs

Our platform encourages ongoing learning retention with a proven ability to increase sales through Ambassador Programs.

Benefits of Horizn:

  • Employee Onboarding – Our smart solution seamlessly onboards your entire workforce, digitally engaging them in your latest innovations. This is mission critical to successfully achieve digital transformation.
  • Digital Confidence – Our micro-learning methodology gives employees the tools to be digitally savvy with short, digestible, well-planned units, broken down into logical content moments specific to customer behaviors.
  • Increased Adoption – Our platform gets your employees digitally aware, fluent and confident in your latest innovation. Employees can proactively transfer their knowledge via relevant customer conversations.
  • Improved Customer Experience – We streamline employee knowledge with customer journey, so when a customer has a question, your employees have simple, direct answers immediately.
  • Real-time Communication – We embed discussion boards into our learning methodology giving you front-seat insights into how employees and customers are interacting with your innovation in real-time.
  • Knowledge Retention – We incorporate points, badges and leaderboards into the learning experience. Gamified learning supports a healthy competitive culture and increases knowledge retention.