The last mile of innovation – employee advocacy!

Ensure your employees have the right knowledge

Empower employees with knowledge and the ability to convey this knowledge to your customers, accelerating adoption of your latest innovations.

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Frontline Employees

Give employees the tools to boost customer fluency in your latest innovation by enabling ongoing learning and knowledge sharing.

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In-Branch Demo

Enable employees to demo digital capabilities to customers across the branch network, accelerating customer adoption.

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Call Center

Empower your call center employees to share Simulators with bank customers, reducing call times and call center traffic.

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Ambassador Programs

Ensure ongoing learning and digital fluency with a platform proven to boost efficacy of Digital Ambassador Programs.

Benefits of Horizn:

  • Employee Onboarding – Our smart solution seamlessly onboards your entire workforce, digitally engaging them in your latest innovations. This is mission critical to successfully achieve digital transformation.
  • Digital Confidence – Our micro-learning simulation methodology helps employees become digitally savvy with short, digestible, well-planned units, broken down into logical content moments specific to customer behaviors.
  • Increased Adoption – Our platform gets your employees digitally aware, fluent, and confident in your latest innovation. Employees can proactively transfer their knowledge via relevant customer conversations.
  • Improved Customer Experience – We align your employees’ knowledge with the customer journey, so when one of your customers has a question, every single employee is ready with immediate, simple, and direct answers.
  • Real-time Communication – We embed discussion boards into our learning methodology, giving you front-seat, real-time insights into how employees and customers are interacting with your latest digital innovation.
  • Knowledge Retention – We incorporate points, badges, and leaderboards into the employee learning experience. Gamifying learning supports a healthy competitive culture and increases knowledge retention.