San Jose, California / Toronto, ON – April 26, 2017 – Horizn, the company behind the Employee Knowledge Platform dedicated to financial services, announced today the launch of a platform extension, introducing Horizn’s NEW Customer Knowledge Platform. The Horizn solution is the first ever Knowledge Platform designed specifically to increase digital adoption with BOTH employees and customers. The new Customer Knowledge Platform is in market with 16 million customers at one of North America’s largest banks.
Today, access to knowledge and information needs be instantaneous and effortless. The pace of change is accelerating and it is mission critical for financial service companies to get adoption of their latest innovation and new products with both employees and customers they serve. Horizn is the only solution that allows organizations to tie the impact of both employee and customer knowledge to change behaviour and drive adoption of digital innovation and new technology.
“We know that ‘build it and they will come’, is a myth,” said Janice Diner, CEO and Founder of Horizn. “With the Horizn Employee Knowledge Platform we have successfully helped our clients significantly accelerate the way they take innovations to market with impressive results. Now we can extend our reach directly to customer adoption with the Customer Knowledge Platform.” Janice Diner will be on the FinovateSpring stage in San Jose to demonstrate its new platform extension, The Customer Knowledge Platform, on April 27th at 10:45 AM PST.
Horizn helps financial services and technology companies accelerate market adoption of their new products and digital technology at lightning-speed. The Horizn solution is the first ever Knowledge Platform designed specifically to increase digital adoption for BOTH employees and customers. The revolutionary mobile platform embraces the dynamics of micro-learning, social technologies, gamification and robust analytics to power employee performance, drive customer adoption and increase revenue. Horizn is an enterprise SaaS technology company operating globally with clients in 40+ countries and over 15 languages. For more information, please visit Horizn.com and follow us at @horiznplatform