Austin, March 26th, 2019: Given the rapid rate of new innovation M&T Bank recognized the need to align frontline staff with mobile and digital banking initiatives. M&T will share how they are providing guidance to customers about exciting new digital capabilities at the bank. Brandon Horbowicz, Vice President Retail Enablement, shares how M&T used Horizn’s platform to equip BOTH the bank’s employees and customers.
Nationwide Building Society Colleagues Discover Mobile awarded “Best customer-focused cultural transformation”
London, December 10th, 2018: Horizn is pleased to share that the Nationwide Building Society Colleagues Discover Mobile platform, powered by Horizn Knowledge Platform, led Nationwide Building Society to win the Best customer-focused cultural transformation or staff participation initiative award at this year’s prestigious Financial Innovation Awards. This event was hosted by The London Institute of Banking & Finance, in London.
The Horizn Knowledge Platform equips Nationwide Building Society colleagues with the knowledge they need to improve the member experience, humanize digital banking and increase digital adoption. Each time Nationwide Building Society launches a digital capability to its members, it’s essential that both members and colleagues understand how it works.
In 2005, Janice Diner, a creative director at a Canadian ad agency, fell in love with tech. In 2012, she left the ad agency world to start her own company, Horizn, to accelerate the adoption of mobile innovation using SAAS tools. After attending investor meetings, it became abundantly clear to Diner that raising equity as a startup without a male CEO was not in the cards for her. In this Forbes feature, learn how Horizn’s CEO funded the growth of a successful fintech company that’s now worldwide.
Banking, an industry once dominated by convention, has been reborn thanks to Canada’s innovation boom. New and emerging technologies are making banks more profitable and efficient, as well as engaging employees and customers more than ever before.
There’s an old saying: “Build it and they will come.” Janice Diner isn’t having any of it. “That’s a myth,” says the founding partner and CEO of startup Horizn. “It’s not just about bringing a product to market. It’s about getting your clients, and clients’ clients, to use it well.”