Micro-Learning Moments
Our learning methodology is the process of learning through short, digestible, well-planned units, broken down into logical content moments specific to customer behaviors.
- Fast-paced and immediate learning
- In-the-moment knowledge
- Ongoing rapid digital adoption
Engage with Gamification
We incorporate points, badges, leaderboards, incentives, and rewards into the learning process. Gamifying learning supports a healthy competitive culture and makes the learning process fun.
- Activate the spirit of competition
- Enhance overall learning and knowledge
- Improve retention rates
Scalable Social Technology
Forward-thinking financial institutions can tap into scalable social learning for real-time feedback and data capture on how customers and employees are interacting with new products and innovations.
- Organic, real-time learning with social sharing
- Amplify knowledge contributions
- Wider learning distribution capacity
Advanced Analytics
Our robust analytics can identify knowledge retention and pinpoint how increased employee and customer knowledge of new innovations directly impacts business outcomes.
- Track sessions, demos performed, and time spent learning
- See trends between active users and increased adoption
- Integrate marketing analytics with micro-learning
Omni-Channel Distribution
We tag and track user behavior across multiple channels and customer touch points, capturing all interactions with your learning simulators and content, including within your online marketing, your mobile app and your website.
- Integrate tagging within your digital marketing activity to track usage
- Leverage customer behavior insights to encourage feature usage and overall digital adoption
Enterprise Scale
Using our Mobile SaaS platform, we’ve already partnered with large financial institutions globally like Royal Bank of Canada, U.S. Bank, KeyBank, BMO Bank of Montreal, Lloyds Banking Group (UK), and Nationwide Building Society (UK).
- Scalable knowledge distribution in multiple languages and countries.
- Flexible solution: desktop, mobile web, Android and iOS.