Introducing Horizn’s Customer Knowledge Platform, the first ever solution designed specifically to increase digital adoption with BOTH employees and customers
Horizn showcased their new platform extension, the Customer Demo Platform at FinovateSpring in San Jose. Horizn’s Employee Knowledge Platform dedicated to financial services, announced the launch of a platform extension, introducing Horizn’s NEW Customer Knowledge Platform. The Horizn solution is the first ever Knowledge Platform designed specifically to increase digital adoption with BOTH employees and customers. The new Customer Knowledge Platform is in market with 16 million customers at one of North America’s largest banks.
Today, access to knowledge and information needs be instantaneous and effortless. The pace of change is accelerating and it is mission critical for financial service companies to get adoption of their latest innovation and new products with both employees and customers they serve. Horizn is the only solution that allows organizations to tie the impact of both employee and customer knowledge to change behaviour and drive adoption of digital innovation and new technology.