Proven impact with the world’s largest financial institutions

The mission is clear: every time your institution launches a new innovation, product, or feature, the second it goes to market Horizn ensures that EVERYONE – your employees and customers – are digitally fluent and digitally confident.

Digital Innovation Is Nothing Without Adoption

We have trained over 500,000 employees and made product learning available to over 70 million bank customers. Collectively, our clients have done over 14 million digital simulator demos with their employees and customers, and we have awarded over 940 million game points for courses completed.

Horizn Employee Platform

Empower your entire workforce with the knowledge needed to be confident and ready to talk and demo digital features with your customers across all channels.

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Horizn Customer Direct Platform

Make digital product knowledge available directly to your customers with The Customer Platform to improve the customer experience and accelerate digital adoption.

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Horizn In-Branch Digital Demos

The In-Branch Demo is being used to enable hip-to-hip digital demos in-branch with frontline employees and customers on mobile devices, tablets, and kiosks.

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Horizn Digital Ambassador Tools

Digital Ambassador Tools are designed to identify, engage and scale Digital Advocate Programs to drive awareness and use of digital technology in-branch and in call centers with employees, and customers.

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The Results

We dramatically increase digital adoption on average by 25%.
84%

Speed to Market: In just 8 weeks, we got 84% of the workforce of one of North America’s largest banks up-to-speed and demoing new products to customers.

45
Seconds

Decrease Call Center Times: We reduce call handling times by 45 seconds by deploying our micro-learning simulation methodology to employees and customers.

20%

Convert Non-Digital Customers: Banks using our in-branch demo platform with non-digital customers have converted as many as 20% to digital banking.