As the world responds to COVID-19, digital banking has moved from being a nice-to-have to the primary way to do banking. This means it is important to make sure your customers understand and know how to bank digitally. Horizn’s bank customers globally are using our platform and embracing Digital Demos as an integral part of their COVID-19 mission-critical communications to get their customers banking digitally.
In this report we will share best practices we are seeing with our bank clients globally
How banks globally are using Horizn to support digital banking in their critical COVID-19 communications with customers
What are Digital Demos and how do they educate customers about digital banking?
How Contact Centers are using Digital Demos so employees can quickly answer how-to questions, and send Digital Demos directly to customers.
How banks are distributing digital product knowledge by integrating Digital Demos into bank websites, support pages, FAQs, digital marketing, email campaigns, and chatbots.
OFFER: Fast implementation for New Customers
Horizn is providing a short term license package of our cloud-based Customer Digital Platform and Digital Demos to help banks get their customers banking digitally as fast as possible.We are committed to getting you up and running fast, within 2 weeks
Download the Report:
Prepare Your Customers for Digital Banking During COVID-19