Horizn does it again, wins Best of Show at FinovateFall 2022
Horizn, the No. 1 digital growth platform designed exclusively for financial service institutions, has once again won Best of Show, this time at FinovateFall 2022. The award-winning Horizn platform helps banks and credit unions of all sizes globally accelerate digital banking knowledge, fluency and adoption with both customers and employees.
“Horizn is absolutely obsessed with helping financial institutions achieve their digital growth goals and objectives,” said Steve Frook, Horizn’s VP Sales, from the Finovate stage. “Today we work with over 40 different financial institutions of all shapes and sizes.”
In his live demonstration of the Horizn platform, Frook outlined three key statistics that highlight the need for ongoing digital transformation in the financial services industry:
- 65% of digital customers still visit a bank branch each month
- 50% of contact centre calls are for digital-banking related questions
- 70% of new digital innovations launched by financial institutions don’t get used by the intended audience
Just how effective is Horizn at overcoming these challenges? As Frook explained: When a Horizn Digital Demo is shared with a customer who hasn’t previously used a digital feature, that customer begins using it “20% of the time within the next 30 days.”
And it’s not just customers who benefit from the Horizn platform. “This gamified platform ensures that 86% of [bank] employees become 100% digitally fluent in simply six to eight weeks,” Frook added.
Watch the video to see Horizn present its Best of Show-winning platform live at FinovateFall 2022.
