LOS ANGELES, Feb. 7, 2022 /PRNewswire/ — Pacific Western Bank announced the launch of a new digital learning platform that will enhance continuing efforts to empower current and future clients throughout their journey with the Bank. Their Digital Learn Platform, powered by Horizn, will enable PWB clients to have 24/7, on-demand access to step-by-step guidance for performing frequently requested actions and updates within PWB Online Banking and other product platforms the Bank offers.
“The launch of our new client learning platform demonstrates our commitment to delivering the best in class experience that our clients deserve,” said Mark Yung, EVP, Chief Operating Officer. “Moreover, with our rapid and expanding integration of products and solutions to meet the unique needs of our client base, we are confident that on-demand digital learning will complement our already robust in-person client service model.”
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