Digital Growth – The Game has Changed, It’s Time to Thrive!
Find out first-hand how People’s United Bank, Nationwide Building Society and Royal Bank of Canada are digitally approaching their non-digital customers, new to digital customers as well as growing their digital customer segments.
Learn how Nationwide Building Society, Royal Bank of Canada, People’s United Bank and over 30+ other banks are working with Horizn to Digitally Thrive.
Getting non-digital customers to become digital
Helping non-digital or new-to-digital consumers to understand online and mobile banking basics. Ravi Vakacherla, EVP, Chief Transformation Officer from People’s United Bank discusses what are the most important aspects of digital transformation?
Ensuring Your New to Digital Customers Stay Digital
Getting digitally active consumers to move beyond transactional banking and engage more of an institution’s digital capabilities. Charity Wood,  Head of Digital Skills & Knowledge at Nationwide Building Society, discusses how they you ensuring that new to digital members – stay digitally active.
Growing Existing Digital Customers
Ensuring that customers and employees are aware, fluent and confident with all new and existing digital innovations. Emma Ballantyne: Senior Director, Digital Sales at RBC, talks about RBC’s strategy to ensure that their employees’ digital fluency can keep up to the rate of innovation?
