We help financial institutions get ready for the digital customer in an environment where digital transformation and rapid launch of innovation is the norm
The platform leverages micro-learning methodology – which is the process of learning through short, digestible content. Complex mobile and digital features are broken down into small, digestible units specific to product features and desired learning behavior. They’re easy to learn and they’re easy to share with customers.
Game mechanics are built into the platform. Gamifying the learning experience supports a healthy, competitive culture, makes the process of learning fun and attainable, and drives participation, engagement, adoption, and loyalty.
Horizn has developed a suite of mobile-ready content learning tools. These learning tools are used for training and direct communication both with employees and customers. With our Product Simulator methodology, we support a culture of continuous learning that matches our clients speed to market agile product and feature launch cycles.
Our Product Simulators are integrated everywhere, bank websites, mobile apps, and chatbots so that customers have direct access to learning anywhere. Marketing teams are using Product Simulators in SEO, marketing campaigns and email campaigns direct to customers. Over 70 million bank customers have access to the Horizn platform learning methodology.
With our Management Dashboard, managers and digital ambassadors can see reports by branch/call centers and compare transit productivity. Performance is reported for all learning activity, number of demos, and shared demos. Through the dashboard, new innovation and features can be communicated via email to employees to encourage completion activities.
The Platform is Mobile SaaS, enterprise scale, in-market with large financial institutions globally across multiple languages and countries. Horizn uses WCAG 2.0 Level AA as our guideline for accessibility standards. We routinely integrate SSO and employee transit lists. With Horizn you can create a fully white-labeled learning experience for both your employees and customers.
Prepare Your Customers for Digital Banking During COVID-19