Horizn is the #1 Digital Adoption Platform designed exclusively for financial service institutions 

The Platform Extends Across the Full Bank Ecosystem

Horizn’s Employee, In-Branch and Customer Direct platforms are specifically designed to support Customer Digital Readiness across all channels. Horizn helps banks distribute product knowledge with employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct to customers online, and within marketing activities.

Product ecoshere

Digital Readiness Across all Lines of Business

Horizn is used globally to educate customers and employees on all things digital, across all lines of business: mobile and digital banking, retail banking, business banking, wealth management, open banking, payments, insurance, customer digital conversations, and regulatory. Banks are integrating our simulators within websites, mobile apps, chatbots, marketing campaigns, online FAQs, and email.

Bank Content

Horizn Platform Methodolgy

Our platform accelerates digital adoption by using an approach that combines gamification, micro-learning simulation methodology, and in-depth analytics.

simulator

Simulators

 Our simulators educate employees and customers about all things digital. Banks are embedding simulators within websites, mobile apps, chatbots, marketing campaigns, online FAQs, and email.

Microlearning

Micro-Learning

Horizn uses micro-learning methodology; learning through short, digestible content. Complex mobile and digital features are split into small units focused on product features and the desired learning behavior.

Game

Gamification

Game mechanics are integrated into the platform. Gamifying the learning experience supports a healthy competitive culture, makes learning fun, and drives engagement, adoption, and loyalty.

results

Reporting Dashboard

Executives, managers and digital ambassadors can access reports by branch/call centers and transit productivity. Performance is tracked for learning activity, number of demos with customers, and shared demos.